Please make sure your reservation date, trip, and time, are correct. Day-of rescheduling due to an incorrectly booked online reservation will result in a rescheduling fee equal to one adult plus tax, price dependent on trip.
In the case of cancellation, we will provide a full refund of your deposit if you are cancelling more than 7 days prior to your trip. If you need to cancel within 7 days of your trip, your deposit becomes non refundable. We are unable to provide any form of refund, credit, or rescheduling if cancelling with less than 48 hours advance notice*.
We require a final headcount 48 hours in advance of your trip. If you arrive with fewer participants than you are booked for, you will be charged for the total number booked. If you have more, we cannot guarantee we will have space, so please give us a call before heading up to ensure we have enough spots/equipment/guides (you will be charged for additional participants).
*Please make sure your reservation date, trip, and time, are correct. Day-of rescheduling due to an incorrectly booked online reservation will result in a rescheduling fee equal to one adult plus tax, price dependent on trip.
Alcohol and Tobacco Policy
Please abstain from using alcohol and tobacco while on our trips.
Thank you for your understanding.
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